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FAQ
Frequently asked questions
General
Setting up FAQs
Answer: Our standard delivery time to the UK is between 7 to 12 business days once the order has been processed. You will receive a tracking number via email as soon as your package is dispatched so you can follow its journey.
Answer: Currently, we focus on delivering the absolute best service and fastest shipping directly to our customers within the United Kingdom.
Answer: Since we aim to process and dispatch orders as quickly as possible, cancellations or changes can only be made within 1 hour of placing your order. Please contact our support team immediately at support@barkleyandco.co.uk if you need assistance.
Answer: We want you and your pet to love your purchase! We offer a 14-day return policy for unused items in their original packaging. Simply reach out to our customer support to initiate a return.
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